Office Administrator

City, Birmingham
ST Selection

We are recruiting a Administrator role for a small, friendly and growing block management company based in the Five Ways area of Birmingham, They are looking for a confident and organised individual to join their close-knit team.

This is a great opportunity for someone who enjoys being busy, likes variety in their day and wants to work somewhere where everyone knows everyone and your contribution genuinely matters.

The company manages a portfolio of residential properties and prides itself on providing a personal, professional service to its clients and residents. They re a sociable, supportive team who work hard but also know how to have fun along the way.

About the Job

• Office Administrator
• Five Ways, Birmingham
• Up to £28K
• 9.00am-5.00pm Monday to Friday

What You’ll Get

• Up to £28K
• 25 days annual leave + Bank Holidays + 3-4 extra days for Christmas shutdown
• Company pension scheme

Role and Responsibilities

• Ensure the follow up existing leads and stimulate new opportunities through effective calling techniques
• Generate appointments with existing contacts within the company database and discover new, extended contacts to target for visits
• Support the Telesales team with contact to lost /lapsed customers
• Direct prospects/leads to the field sales team
• Enter, update & maintain new customer information in the CRM system
• Proactively manage leads derived from digital marketing activity
• Support and drive the development of national & key accounts
• Identify opportunity for growth within specific sectors by understanding of competitors
• Work with Sales support team to ensure customers receive quotes and information in a timely manner
• Input into marketing campaigns and put prospecting plans in place
• Ensure all activity are entered and managed within the CRM system
• Diary management for appointment setting with sales colleagues

Requirements

• Highly organised with excellent attention to detail
• Confident communicating over the phone and by email
• Comfortable juggling multiple tasks and priorities
• A good team player who enjoys working closely with others
• Proactive and willing to take ownership of your workload
• Professional, approachable and friendly
• Comfortable using Microsoft Office and computer-based systems
• Someone who enjoys working in a smaller business where you can really make an impact