Bell Cornwall Recruitment are currently looking for a Quality Assurance Executive to join a well-established and exciting client base within Birmingham City Centre. This is a great opportunity for a successful candidate to further develop their customer service experience within a supportive working environment.
First point of contact for complaints within the department.
Resolve issues and monitor performance.
Be knowledgeable in the client’s services and keep up to date with policy and procedure changes.
To ensure all investigation into queries is adhering to legal, regulatory and business handling standards.
The ideal candidate will have:
Previous experience within a similar role, ideally within a utilities company.
Ability to resolve issues and problem solve.
Great multitasking skills.
A can-do attitude!
Interested? Please click the ‘APPLY’ button now!
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BELL CORNWALL RECRUITMENT
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)