Quality Assurance Executive Full Time

City, Birmingham
Bell Cornwall Recruitment

Quality Assurance Executive

Reference: BCR/RL/8237

Location: Birmingham City Centre

Salary: circa.£20,000

Hours: Full time, flexibility within this

Contract: Permanent

Bell Cornwall Recruitment are currently looking for a Quality Assurance Executive to join a well-established and exciting client base within Birmingham City Centre. This is a great opportunity for a successful candidate to further develop their customer service experience within a supportive working environment.

Key responsibilities:

• First point of contact for complaints within the department.
• Resolve issues and monitor performance.
• Be knowledgeable in the client’s services and keep up to date with policy and procedure changes.
• To ensure all investigation into queries is adhering to legal, regulatory and business handling standards.

The ideal candidate will have:

• Previous experience within a similar role, ideally within a utilities company.
• Ability to resolve issues and problem solve.
• Great multitasking skills.
• A can-do attitude!

Interested? Please click the ‘APPLY’ button now!

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BELL CORNWALL RECRUITMENT

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

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