Operations Co-ordinator Full Time

Page Personnel

Operations co-ordinator postition available for a large supplier to the architectural industry

Client Details

My client is a leading supplier to the architectural industry, they are based in Birmingham and they have an urgent vacancy for an Operations Co-ordinator.

Description

Overview and Objectives of the Position:

Processing sales and purchase orders and returns efficiently, working to tight deadlines, adapting to the various demands of the role. Liaising with suppliers and hauliers daily to ensure the most cost-effective method of supply is achieved. Providing clear and concise communication to our customers from order receipt to supply, regularly updating them on their orders progress.

Key Relationships:

• Customers

• Sales Executives

• Internal Departments e.g. Orders, Samples, Warehouse

• Management & Senior Management Team

Key accountabilities:

• Liaise with customers and suppliers by telephone, fax and e-mail

• Ensure accurate placement of orders with manufacturers and suppliers

• Arrange cost effective international transportation of orders to the UK

• Organise Express and container deliveries direct to site

• Organise UK transportation to site where necessary

• Acknowledge ongoing status of order to the customer

• Prepare Sales Order documentation for despatch

• Collating new product code detail for ‘Stock loaders’ to be added to SAP by Stock Control

• Update and maintain accurate communication and forecasts on SAP system for Sales

Executive and Corporate projects

• Continuously monitor all stocks allocated to Live Sales Orders for pro-forma and account

customers

• Liaise with Credit Control regarding new accounts, account limits, on hold orders for despatch within Sage

• Process Sales Returns in agreement with the Managing Director and ensuring stock is moved into miscellaneous bins when codes are created

• Offer customers add-on products to increase sales

• Carry out further tasks as may from time to time be delegated to you by your manager

Profile

Qualifications, Experience and Personal Qualities:

• Similar previous role

• Outstanding communication and interpersonal skills, both written and verbal, to motivate and encourage staff, to deal effectively with internal and external contacts ranging from executive to administrative levels, and to produce effective summaries and reports as required

• Highly-motivated self-starter, with a positive, professional attitude, strong work ethic, and critical attention to detail

• Evidence of strong analytical skills and strategic thinking

• High degree of personal integrity and professional accountability

The ideal applicant will have some background of working with Architects and Designers or main contractors within the specification market or retail, high end (with a mix of clients corporate and general public).

Job Offer

Basic Salary = £22,000

Salaries reviewed every April

Merit bonus = paid every March based on performance of individual and company can pay up to additional £3,000

Pension scheme = employee contribution of 5% and employer contribution of 3%

Annual leave = 21 days, rising to 22 days after 12 months service, up to max of 25 days after 10 years’ service (plus birthday leave and statutory bank holidays)

Death in Service benefit (4 x annual salary)

Car Parking on site

Employee Assistance Program (24 hr counselling helpline)

Events (social event every quarter such as bowling, darts, karaoke etc)

To apply for this position please submit your current CV