Job Title: Mobile Embalmer Reports to: Business Manager/Funeral Manager Location: Northamptonshire, Cambridgeshire and Bedfordshire area. About Dignity Dignity Funerals are one of the leading funeral providers within the UK and are currently listed on the London stock exchange, with a history dating back to 1812. We employ over 4400 staff across our 826 funeral locations and 45 crematoria sites. We are trusted by our customers to provide the most professional, empathic support at times of particular difficulty. We are currently undertaking a transformation programme to ensure we continue to operate to the highest possible standards across our network whether it be in our operational roles based at our local funeral homes/crematoria, our state of the art mortuary facilities, our award winning 24-hour Client Service Centre or our supporting functions within our Head Office in the heart of Sutton Coldfield (Birmingham). We offer a range of benefits to our employees as well as opportunity for growth and career development. Our employees are at the heart of everything we do, if you wish to be part of a successful business with a strong moral compass see details below. What to expect Client Service Excellence The purpose of this role is to show consistent delivery of the highest levels of client service and provision of all aspects of ‘Helping our Clients Every Step of the Way’. You will need to fully comply with the quality standards manual and Dignity’s ID and Personal Effects policies, as well as all other internal procedures, be responsible for preparing the deceased to be placed in the coffin, with an eye to final presentation (including the condition of the coffin) and taking into account any instruction made by those responsible for the arrangement. Finally, you must also be prepared to offer advice to community staff on presentation of the deceased and to the visit branches where appropriate. Operational Efficiency You will be required to ensure that all deceased are given proper and appropriate treatment in a dignified and professional manner and to ensure the best possible standards of preparation and presentation, following COSHH guidelines at all times and to carry out the instructions from the arrangement. What you will need British Institute of Embalmers certification preferred but not essential. You need to be resolute about handling the deceased with care, tenderness, and complete respect for their dignity and to be physically fit and able to lift and carry heavy weights in accordance with manual handling procedures and will need to show commitment to funeral service. You will need to have some flexibility with regard to your working hours. You will also need to hold a current driving licence. Why us? Bring your skill set to an organisation that really cares and you will find the opportunities to thrive within a market leading organisation.