Italian Customer Service and Order Management Full Time

Worcester, Worcestershire
Corinium Language Associates

Do you speak fluent Italian? Would you like to work in a global manufacturing company alongside a multilingual team managing orders from businesses in Italy and the UK?

An international engineering and manufacturing company is looking for a customer service professional to provide B2B client support with order management. The role is based at our clients European headquarter in Worcester and is a one year fixed term contract to cover maternity leave.

The Role:

• Taking inbound orders from existing business customers
• Recording calls and logging information on a database.
• Providing quotes from various price lists on the phone and by email
• Providing technical product information
• Providing support on lead times, troubleshooting discrepancies and queries
• Liaising with colleagues to fix problems.

The Person

• You must be able to speak Italian fluently
• Ideally you will speak Spanish to a high level
• You must be very good on the phone with excellent listening and prioritisation skills
• Previous experience of supporting business customers on the phone, experience of manufacturing would be very helpful but not essential

The company is in modern offices in a business park to the north of Worcester, with easy access to the M5, Birmingham, Cheltenham, Stow on the Wold, Leamington Spa, Stratford, Stourbridge, the West Midlands and Midlands. They have ample parking and a regular bus to the Worcester stations.

If you are interested in finding out more, please send us your CV in Word format (.doc or .docx) and we can send you the full job description and have a chat to discuss the role and go through your CV.

Corinium Language Associates is working as an Employment Agency for this permanent role. If you apply we may store your CV and details on our database and get in touch about other roles that could be of interest. We will never pass your details on to anyone else or put you forward for a job without your express permission