HR Advisor / ER Advisor Full Time

City, Birmingham
Signet
We offer a fantastic job and more…

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:

*Competitive Salary

*185 Hours Annual Leave (excluding Bank Holidays)

*Generous Staff Discount across all brands

*Life Assurance

*Pension Scheme

*Real Rewards Corporate Discount

*Childcare Vouchers

*Recommend a Friend Scheme

*Cycle to Work

*Shine with Signet – Recognition Platform

Be part of something special!

Signet is the name behind H.Samuel and Ernest Jones – so altogether, we have 450 UK stores selling some of the most fashionable and exclusive watch and jewelery brands on the High Street. But that’s not all. We also have stores in the US, Republic of Ireland and the Channel Islands. In fact, we’re the largest speciality retail jeweler in the world, by sales. Just imagine where your retail career could take you.

Signet Jewelers (H.Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Great opportunity for an experienced HR Advisor to join a busy ER function!HR Advisor / ER Advisor – Retail

Are you experienced in providing telephone-based HR and ER Advice to employees within a large commercial environment?

If so, we’d love to hear from you!

As HR Advisor here at Signet Jewelers, you’ll be part of our busy Employee Relations team based within our Store Support Centre in Birmingham. You’ll provide effective first-line telephone-based HR advice to store based employees across our H.Samuel, Ernest Jones stores; you’ll also provide HR advice to all Store Support Centre employees here in the UK.

You’ll provide guidance for enquiries relating to disciplinaries, grievances, flexible working, absence and performance management.

You’ll also take care of any necessary administration including: producing letters as and when required for line managers and HR Business Partners, maintaining accurate and up to date day files and logs in order to effectively track ongoing issues.

About You

Suitable applicants will have experience of the following:

• Experience in providing HR advice over the telephone and exhibit a clear customer-focused approach
• You’ll have experience of providing HR advice within large multi-site businesses (retail, hospitality or leisure environments preferred) with employees spread across several sites.
• Demonstrable up-to-date Employee Relations knowledge
• Proven ability to work effectively in a high-paced environment prioritising tasks appropriately
• Previous administration experienced ideally gained within a HR environment
• Proven well-developed interpersonal skills with the ability to liaise professionally and confidently at all levels
• Experience of working with MS Office applications
• Applicants with completed HR related degree qualification or CIPD qualification Level 3 (or equivalent)