Your new role. So if you want a role where no two days are the same, you thoroughly enjoy meeting new people and can effectively work independently then this may be the role for you! Previous training experience is NOT essential.
Field Trainer / Customer Success – Digital Tech for Health Sector
Midlands Region | Excellent Salary + Company Benefits Package + Company Vehicle + Career Progression
IMPORTANT: You will need to hold a Full Driving Licence with no more than 3 points or an imminent removal of 3+ points.
Who we are:
We’re the UK leader in connecting healthcare technology. Our innovative systems, software and services enable a patients’ whole-life medical history to be safely and securely shared by healthcare professionals across all healthcare settings; from GP surgeries to high street pharmacies, community care, hospitals and hospices.
You’ll be passionate about delivering exceptional customer service, possess excellent communication skills and confidence prioritising your own time and workload. Day to day you ‘lll be delivering high-quality, structured training sessions in varied settings and styles to a variety of audiences, skillsets and number of delegates including but not limited to one to one, small group sessions, seminar style events and train the trainer.
The team you’ll join
The training team is national and constantly on the move, servicing customers from the tip of Scotland down to the south coast of England. You’ll be involved in team meetings every 8 – 10 weeks and regularly liaise with colleagues using Microsoft Teams as well as over the phone.
What you’ll bring:
These are the skills and experience you’ll need to set yourself up for success for this role, however we’d still love to talk to you even if you don’t tick all of them:
+ Exceptional communication skills
+ Confidence delivering training to a range of audiences
+ Excellent problem solving and relationship building skills
+ Driven to meet and exceed KPI’s
+ Ability to work effectively on own initiative
As this is a national role you must have a full, clean driving licence and be comfortable with long distance/motorway driving. There will be occasions you are required to complete training out of region, therefore flexibility is required.
What we’ll give you
You’ll get a fantastic benefits package which includes a company car, lifestyle benefits like flexible working and gym discounts. You also get practical things like a healthcare cash plan and life assurance to give you some peace of mind.
We also take our corporate social responsibility pretty seriously and we believe in giving back to our community, so you’ll get the chance to be involved in lots of fundraising events throughout the year. Our latest one is a company challenge to complete up to a 100km walk over 24hrs across the Peak District!
So if this snapshot of the role looks interesting, click apply. If you don’t apply now, the job may vanish, but don’t panic; sign up for our job alerts and we’ll keep you updated.
Your Background / Previous Roles May Include:
Application Support, Application Training, Software Training, Platform Training, Customer Success, Account Manager, Client Support, Client Services,
Interested? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.