Customer Services Temporary

Customer Service / Warehouse administrator

• Halesfield
• Monday – Friday 8.30am – 5pm, 37.5h/week
• Temporary to Permanent role
• 19,500.00 per annum

Customer Services working closely with relevant departments, to support the timely and efficient processing of orders from clients ensuring all related documentation is complete, main duties would include:

• Receive and process orders from clients
• File applications for the selection of goods in the warehouse.
• Process customer documentation, ensuring orders are fulfilled and the customer database is kept up to date.
• Send information letters to the clients.
• Arrange, sort and archive shipping documents in a timely and proper manner; amend the documents for shipment in due time (in cases of return, defective goods, re-sorting, incorrect prices, etc.).
• Issue invoices for payment in due time (including via EDI).
• Produce reports as defined and required
• To organise and control the warehouse administration for the despatch of stock to customers, third party contractors and external warehousing with reference to customer sales, planning and operational requirements.
• To control the scheduling of deliveries into the warehouse from suppliers, third party contractors and external warehousing and the processing of associated documentation.
• To process and control documentation relative to operational activities including filing and archiving.

Candidate must have:

– Previous work experience in customer service, preferably in manufacturing environment
– Excellent customer service, communication and problem solving skills
– Computer literate with knowledge of Windows applications and the use of e-mail
– Work well in a team
– Self-motivated and well organised
– Polite, professional confident manner

To apply please contact Beata (phone number removed) or apply online.

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