Customer Service Advisors – Must Drive Full Time

Birmingham, Staffordshire
Groomfield Recruitment Ltd

Due to recent growth, we are currently recruiting for Customer Service Advisors to work on behalf of our innovative client based in Coleshill.

Duties:

• Answering a high volume of incoming calls and converting initial enquiries to sales using a Gentle Persuasion technique
• Dealing with all calls with empathy and precision
• Managing customers expectations and delivering excellent customer service
• Updating in-house systems with accurate information
• Providing updates throughout the process of the entire claim

Requirements:

• Due to location, you are required to drive and have access to your own vehicle
• Previous sales/target driven role with at least 2 years’ experience
• Empathy, accuracy and a good level of written/verbal English
• Flexibility

The Package:

• Monday to Friday – hours between 8am until 7pm
• 1 in 4 Saturdays 8am until 1pm
• £19,990 salary
• Free Car Parking
• Modern Office Environment

Please submit your CV today to discuss this opportunity with a Consultant today!