Customer Service Advisor Permanent

Customer Service Advisor

Our well-established Tewkesbury based client has a new vacancy for an experienced Customer Services/ Sales Order Processor on a permanent basis. The ideal candidate will have experience of sales order processing, export and booking couriers and delivering excellent customer service.

Salary £21.5/22.5K plus excellent benefit package.

Key Responsibilities:

1. Process sales orders  
2. Raise Manufacturing orders
3. Identify out-of-stock items and establish new despatch
4. Provide Quotes and estimated delivery dates on request from Customers.
5. Provide shipping information to the customer once order(s) despatched.
6. Booking couriers for export
7. Create credit notes

1. Process requests for return of goods for return
2. Complete reports, daily, weekly, month

Experience required:

• Working within a structured customer service office environment
• Shipping and export (an advantage)
• Order processing (essential)
• Good IT skills including use of databases and spreadsheets (essential)
• Excellent interpersonal skills with an assertive and communicative style

Great Tewkesbury company with parking and canteen plus excellent benefits package.

If you think you have the qualities and skills required, please email you up to date CV details to Lorraine and call to discuss further.

First Choice Recruitment are a privately owned independent Recruitment service provider, we act as an employment agency for permanent recruitment and as an employment business for temporary recruitment. Our service is a free and confidential service to work seekers.

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