Customer Service Administrator Full Time

City, Birmingham
Hays Specialist Recruitment Limited

Customer Service Administrator £20,000 – £22,-15 month fixed-term contract Solihull

Your new company
Your new employer is one of the largest residential property development companies in the United Kingdom, with offices in 5 regions. Based in Solihull, they are now looking for a 12-month fixed-term Customer Services Administrator, with potential to extend to 15 months. They are passionate about their core values and providing high level of service to their clients.

Your new role
You will be based in a customer care team of 16 employees. You will be heavily reliant on a resource planning software used in construction especially created for this organisation and your role will be to update the system with relevant information, close down the tasks that are finished, liaise with clients, maintenance team and contractors to complete tasks. You will also be responsible for day to day duties shared with the rest of the team, such as answering telephone, filing and typing correspondence.

You will always strive to provide highest level of customer service to the clients, so customer service must be the main focus of your role.

What you’ll need to succeed
Residential builder industry experience is essential to be considered for the role. To be successful, you must have experience in Customer Services in an office environment. You will be a person with customer’s service at heart.

What you’ll get in return
My client is offering a competitive salary of up to £22,000 depending on experience and a chance to work in one of the top contractor names in the UK. They offer 26 days of annual leave and a range of corporate benefits.

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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