Branch Supervisor Full Time

City, Birmingham
Central Accident Management Services Ltd

U Store U Lock Storage

SALARY – £18,000 – £19,000 P/A

UStoreULock is a UK wide company offering low-cost self-storage options to home and business customers. We are a fast-growing company with a number of sites currently in the UK & Ireland and aim to open our next facility by the end of October. U Store U Lock specialise in everyday storage on an long term or short term basis.

Our sites are run from our Head Office based in Birmingham which is where our new team member will be based, however travel maybe required to our Stoke on Trent Facility.

UStoreUlock are looking are for a talented Branch Supervisor who can bring a wealth of experience within the Storage business. We are rapidly growing business their career progression is key for selected individual.

The successful candidate must have a keen eye for driving new business to the facility and must have marketing experience amongst the following day to day duties:

• Dealing with inbound sales enquiries, consulting with customers on their self-storage needs and availability on the telephone and via email.
• attending weekly networking events for targeted locations.
• Working towards KPI’s and taking a business approach to maximise profitability.
• Handling existing customer enquiries on the telephone and via email.
• Entering customer information on the database and signing up new customers.
• Dealing with customer accounts.
• Delivering exceptional customer service to all customers.
• Dealing with administration and general housekeeping.

Customer service is extremely important to us and as most of our interaction with customers is on the phone and by email, we always strive to go that extra mile.

You will need to be confident, enjoy engaging with people and possess excellent communication skills while always providing a friendly and enthusiastic attitude.

You will have a strong background in the sales sector, you’ll also be computer literate, highly motivated. Be able to work on your own initiative and possess a ‘can do’ attitude.

High attention to detail, excellent numeracy, being extremely organised and solid administration skills are essential for this role.

U store U Lock support the development of each employee personally and through a work life balance.

We offer incentives trips across the UK and Christmas parties in Amsterdam.