10 Customer Support Advisors – £ 20,000 – £ 21,500 – Birmingham Full Time

City, Birmingham
HOLLYFIELD PERSONNEL

We have an amazing opportunity to join our expanding client who is a multi award winning business.

They are looking for 10 customer service advisors to join their expending team.

The successful candidates will have strong communication skills with experience of working within a customer focussed environment.

This is a fantastic time to join the company as there will be lots of progression.

Duties to include:

• Handling incoming enquiries over the telephone, via email and online
• Providing and supporting individual customers
• Handling any queries and complaints
• Resolving any issues
• Providing quotations
• Advising customers on various products
• Updating systems with accurate information.

Key Skills:

• Experience of working within a customer focused environments
• Excellent communication skills – by phone and email

Hours of Work:

Full Time – 37.5 hours a week working on a shift rota basis:

9:00 am – 5:30 pm

9:30 am – 6:00 pm

10:30 am – 5:30 pm

Working 2 Saturdays per month – 9:00 am – 5:00 pm with a day off in the week.

Salary:

£ 20,000 ( after 4 weeks training your salary will increase to £ 21,500 )

Benefits:

• 25 days holiday plus Bank Holidays
• Pension
• Life Insurance

REF: SP64

Hollyfield Personnel do not contact or write to unsuccessful candidates. If you have not heard anything from Hollyfield Personnel within 2 – 5 working days of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Hollyfield Personnel to contact you and retain your details.”