AX UK
Customer Support AdvisorAt AX, we are looking for a Customer Support Advisor to efficiently and effectively manage a case load of motor claims during the period in which Customers are utilising our hire vehicles.A little bit about usAX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents. We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do. We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers.As our Customer Support Advisor, your responsibilities will include:
Our Customer Support Advisor will bring the following skills and experiences to our team:
Along with a salary of up to £21,581, you will also receive a range of benefits including 22 days holiday (plus bank holidays), rising to 27 with length of service, Bupa Healthcare, Life Insurance at 4 x salary, Employee Assistance Programmes, and ongoing professional development.Are you concerned you don’t have all the requirements we would like?Evidence shows that certain candidates are less likely to apply for a role if they feel they don’t meet every criteria or qualification. AX is committed to supporting all communities we serve, through our dedication to creating an inclusive, diverse, and collaborative environment, where people feel comfortable being themselves at work.If you are excited about the sound of this role and your personal values resonate with ours at AX, we encourage you to apply or contact us to register your interest in other opportunities. Even if you think your skills and any experience doesn’t perfectly align, your values and core behaviours may. Take a further look .you may be the perfect person for us – and us for you!To apply for this role as Customer Support Advisor, please click apply online and upload an updated copy of your CV.REF-